Customer Support

FLIGHT ON ICE 2022 Customer Support Info

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: Nov 18, 2022 - Feb 28, 2023
    • HOURS
      • DOORS/GATES: Various depending on date
      • EOD: Various depending on date
    • VENUE, CITY/STATE (TIME ZONE): 
      • Neshaminy Mall Rink: Bensalem, PA
      • Delco River Rink at Harrah’s: Chester, PA
      • Energy Transfer Veterans: Edgmont, PA
      • Renault Winery & Resort Rink: Egg Harbor City, NJ
      • Park City Center Rink: Lancaster, PA
      • Ice at Pier Village Rink:  Long Branch, NJ
    • AGE REQUIREMENT(S): All Ages
    • TICKETS
      • TYPES & DESCRIPTIONS
        • Season Pass: Includes unlimited admissions for (1) One individual to selected rink location from November 2022 through February 2023 for the entire skating season. Season Passes DO NOT include skate rentals, we recommend you bring your own skates.
        • Skating Session
        • Skate Rentals
        • Special dates:
          • Fridays: 2-Pack Skating & Rentals for 2
          • Sunday: 11,1pm,3pm: 4 Pack - Skating & Rentals for 4
          • Thursday: BOGO 50% off skating. Not including rentals
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales final 
    • Are exchanges/upgrades approved? 
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: Depends on day; 4pm Thursday but most days at 11am
    • Sales on-site? Yes
    • Upgrades on-site? No upgrades available
    • Cashless? No
  • MISC NOTES

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