MOSSWOOD MELTDOWN 2023 Customer Support Info

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL: mosswoodmeltdown@gmail.com
- EVENT FAQ LINK // WEBSITE
- COVID-19 POLICY: Masks Required In Area Visible From Stage During Le Tigre’s Performance.
EVENT DETAILS
- EVENT DATES: SATURDAY + SUNDAY 7/1-7/2/23
- HOURS
  - DOORS/GATES: 11 AM
  - EOD: Curfew is 10 PM // Headliner usually ends by 9:45 PM
- VENUE, CITY/STATE (TIME ZONE): Mosswood Park- 3612 Webster St., Oakland CA 94609
- AGE REQUIREMENT(S): All Ages Need A Ticket, including infants.
- TICKETS
  - TYPES & DESCRIPTIONS
    - GA
    - VIP: Ins & Outs, Swag Bag, and Exclusive Viewing Area at both stages
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original
ON-SITE OPERATIONS
- Box Office/Will Call open time: Box Office Opens at 11am both days and closes 15 minutes after headliner begins.
- Sales on-site? Yes
- Upgrades on-site? Yes, if available

Customer Support