Customer Support

HYDE PARK SUMMER FEST 2023 Customer Support Info

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: SATURDAY + SUNDAY 6/17-6/18/23
    • HOURS
      • DOORS/GATES: 12PM
      • EOD: 10PM 
    • VENUE, CITY/STATE (TIME ZONE): Midway Plaisance Park- 59th and Cottage Grove Chicago, IL 60637 (CT)
    • AGE REQUIREMENT(S): All Ages
      • All attendees over the age of 12 require a ticket for admission.
      • Children 11 years old and younger will be admitted free of charge with a ticket-holding adult. Limit 1 child per ticketed adult. 
      • Ticket Buyers must be 18+. Certain tickets and areas are restricted to 21+
    • TICKETS
      • TYPES & DESCRIPTIONS
        • 2-Day General Admission
        • OTHER TICKET TYPES: TBD
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Duplicate Orders?
      • Check with client on case-by-case basis
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: TBD
    • Sales on-site? TBD
    • Upgrades on-site? TBD
    • Cashless? (If yes, what company + contact info) TBD

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