HYDE PARK SUMMER FEST 2023 Customer Support Info

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL: info@eatdrinkbeevents.com
- EVENT WEBSITE
- COVID-19 POLICY: N/A
EVENT DETAILS
- EVENT DATES: SATURDAY + SUNDAY 6/17-6/18/23
- HOURS
  - DOORS/GATES: 12PM
  - EOD: 10PM
- VENUE, CITY/STATE (TIME ZONE): Midway Plaisance Park- 59th and Cottage Grove Chicago, IL 60637 (CT)
- AGE REQUIREMENT(S): All Ages
  - All attendees over the age of 12 require a ticket for admission.
  - Children 11 years old and younger will be admitted free of charge with a ticket-holding adult. Limit 1 child per ticketed adult.
  - Ticket Buyers must be 18+. Certain tickets and areas are restricted to 21+
- TICKETS
  - TYPES & DESCRIPTIONS
    - 2-Day General Admission
    - OTHER TICKET TYPES: TBD
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Duplicate Orders?
  - Check with client on case-by-case basis
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original
ON-SITE OPERATIONS
- Box Office/Will Call open time: TBD
- Sales on-site? TBD
- Upgrades on-site? TBD
- Cashless? (If yes, what company + contact info) TBD

Customer Support