Customer Support

ART PALM BEACH 2023 Customer Support Info

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: WEDNESDAY-SUNDAY 1/25 - 1/29/23
    • HOURS
      • Wed. Jan 25
        • 6PM - 10PM
      • Thu. Jan 26 - Fri. Jan 27
        • 12PM - 7PM
      • Sat. Jan 28
        • 11AM -  7PM (Early entry, VIP Red Card and Opening Night Ticket)
        • 12AM - 7PM (General Admission)
      • Sun. Jan 29
        • 11AM -  6PM (Early entry, VIP Red Card and Opening Night Ticket)
        • 12PM - 6PM (General Admission)
    • VENUE, CITY/STATE (TIME ZONE): Palm Beach County Convention Center | West Palm Beach, FL (EST)
    • AGE REQUIREMENT(S): All ages, children 2 and under are free
    • TICKETS
      • TYPES & DESCRIPTIONS(hyperlink to Event Dash if too many ticket types)
        • VIP Gold Card
          • **Must be invited**
        • Opening Night Ticket + Art Party
          • Admission to the Opening Night Premiere- Wednesday, January 25, 2023, 6PM - 10PM- with live music and champagne
          • First look privilege and opportunity to view and purchase art before the general public
          • Access to the VIP Lounge during regular show days and hours
          • Invitation to events and parties reserved for VIPs
          • Unlimited admission on regular show days, with exclusive early access show hours on Saturday and Sunday
          • $150 + fees
        • GA - One Day Ticket
          • Valid for one day between Thursday and Sunday
          • $30 + fees
      • PROMO CODES
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: 
      • Wednesday: 6PM
      • Thursday - Sunday: 12PM
    • Sales on-site? Yes
    • Upgrades on-site? Yes 
    • Cashless? No

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