Customer Support

THE LA ART SHOW 2023 Customer Support Info

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: WEDNESDAY-SUNDAY 2/15 - 2/19/23
    • HOURS
      • Wed. Feb 15
        • 6PM - 10PM
      • Thu. Feb 16 - Fri, Feb 17
        • 12PM - 8PM
      • Sat. Feb 18
        • 11AM -  8PM (Early entry, VIP Red Card and Opening Night Ticket)
        • 12PM - 8PM (General Admission)
      • Sun. Feb 19
        • 11AM -  6PM (Early entry, VIP Red Card and Opening Night Ticket)
        • 12PM - 6PM (General Admission)
    • VENUE, CITY/STATE (TIME ZONE): Los Angeles Convention Center - West Hall | Los Angeles, CA (PST)
    • AGE REQUIREMENT(S): All ages, 2 and under are free
    • TICKETS
      • TYPES & DESCRIPTIONS 
        • VIP Red Card
          • Admission to the Opening Night Premiere, Wednesday, February 15, 2023, 6PM - 10PM, and all evening entertainment
          • Complimentary hors d'oeuvres and beverages from top LA restaurants
          • First look privilege and opportunity to view and purchase art before the general public
          • Access to the VIP Lounge during regular show days and hours
          • Invitation to events and parties reserved for VIPs
          • Unlimited admission on regular show days, with exclusive early access show hours on Saturday and Sunday
          • **NOT FOR SALE, only sent to specific people**
        • Opening Night Ticket
          • Admission to the Opening Night Premiere, Wednesday, February 15, 2023, 6PM - 10OM, and all evening entertainment
          • Complimentary hors d'oeuvres and beverages from top LA restaurants
          • First look privilege and opportunity to view and purchase art before the general public
          • Access to the VIP Lounge during regular show days and hours
          • Invitation to events and parties reserved for VIPs
          • Unlimited admission on regular show days, with exclusive early access show hours on Saturday and Sunday
          • $250 + fees
        • GA One Day Ticket
          • General Admission 
          • Valid only one day 2/16-2/19
          • $30 + fees
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: 
      • Wednesday: 6PM
      • Thursday - Sunday: 12PM
    • Sales on-site? Yes
    • Upgrades on-site? Yes
    • Cashless? No

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