Customer Support

VICTORY LIVE 2023 Customer Support Info

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: FRIDAY + SATURDAY 8/4-8/5/2023
    • HOURS 
      • DOORS/GATES: 12 PM - 11 PM
    • VENUE, CITY/STATE (TIME ZONE): Victory Park- 7777 Victory Lane, North Ridgeville OH 44039 
    • AGE REQUIREMENT(S): All Ages
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
    • Are duplicate order refunds approved?
      • No, all sales are final
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: 12 PM
    • Sales on-site?  Yes
    • Upgrades on-site? Yes
    • Cashless? No

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