THE NEXT STAGE 2023 Customer Support Info

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL: connect@immersiveexperience.org
- EVENT FAQ LINK//WEBSITE
- COVID-19 POLICY: N/A
EVENT DETAILS
- EVENT DATES: FRIDAY-SUNDAY 6/2-6/4/2023
- HOURS:
  - FRI:
    - Workshops- 9AM-6PM
    - Affinity Dinners- after 6PM
  - SAT & SUN: Sessions- 9AM-6:30PM
- VENUE, CITY/STATE (TIME ZONE): ASU California Center- Los Angeles, CA (PST)
- AGE REQUIREMENT(S): N/A
- TICKETS
  - TYPES & DESCRIPTIONS
    - Badge
    - Friday Workshop - Require Badge
    - Scholarship Badge - Require code
    - Comp Badge - Require code
  - PAYMENT PLANS N/A
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - Contact client: connect@immersiveexperience.org
- Are exchanges/upgrades approved?
  - Only Badge and Friday Workshop - No exchange or upgrade needed
ON-SITE OPERATIONS
- Box Office/Will Call open time: N/A (expecting to sell out)
- Sales on-site? N/A (expecting to sell out)
- Upgrades on-site? N/A

Customer Support