SLOWDOWN Customer Support Info

BASIC INFO
- WEBSITE // FAQs
- LOCATION: 729 N 14th St, Omaha NE 68102
- VENUE CONTACT LINK/EMAIL/PHONE: https://theslowdown.com/contact/ // (402) 345-7569
- CAN ANYONE BESIDES THE ORIGINAL PURCHASER PICK UP AT WILL CALL?
  - Yes, so long as they have original purchase details
- COVID-19 POLICY
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original.
    - Exchanges only allowed within the same event, or between the same event on different dates, but NOT between different shows.

Customer Support