MY HOUSE FEST 2023 Customer Support Info

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL: info@myhousemusicfest.com
- EVENT FAQ LINK//WEBSITE
- COVID-19 POLICY: N/A
EVENT DETAILS
- EVENT DATES: SATURDAY + SUNDAY 8/12-8/13/2023
- HOURS
  - DOORS/GATES: 1P - 10P (CST)
- VENUE, CITY/STATE (TIME ZONE): Harrison Park- Chicago, IL 60608 (CST)
- AGE REQUIREMENT(S): 21+ for VIP; all ages for GA
- TICKETS
  - TYPES & DESCRIPTIONS
    - Single Day GA & Weekend GA
    - Single Day VIP & Weekend VIP
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original
ON-SITE OPERATIONS
- Box Office/Will Call open time: 12P - 9P (CST)
- Sales on-site? Yes
- Upgrades on-site? Yes

Customer Support