Customer Support

MY HOUSE FEST 2023 Customer Support Info

  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: SATURDAY + SUNDAY 8/12-8/13/2023
    • HOURS
      • DOORS/GATES: 1P - 10P (CST)
    • VENUE, CITY/STATE (TIME ZONE): Harrison Park- Chicago, IL 60608 (CST)
    • AGE REQUIREMENT(S): 21+ for VIP; all ages for GA
    • TICKETS
      • TYPES & DESCRIPTIONS
        • Single Day GA & Weekend GA
        • Single Day VIP & Weekend VIP
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: 12P - 9P (CST)
    • Sales on-site? Yes
    • Upgrades on-site? Yes

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