Customer Support

THE FEST 21 Customer Support Info

  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: FRIDAY-SUNDAY 10/27-10/29/23
    • HOURS
      • DOORS/GATES: Varies by venue, all info on schedule will be on event website
    • VENUE, CITY/STATE (TIME ZONE): Gainesville, FL (ET)
    • AGE REQUIREMENT(S): 18+
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • No, all sales are final
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: TBD
      • Can anyone besides the original purchaser pick up tickets?
        • Only the original purchaser or anyone that has his/her name on the Will Call receipt. 
    • Sales on-site? No
    • Upgrades on-site? No

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