THE FEST 21 Customer Support Info

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL: festcustomerservice@gmail.com
- EVENT FAQ LINK // WEBSITE
- COVID-19 POLICY: N/A
EVENT DETAILS
- EVENT DATES: FRIDAY-SUNDAY 10/27-10/29/23
- HOURS
  - DOORS/GATES: Varies by venue, all info on schedule will be on event website
- VENUE, CITY/STATE (TIME ZONE): Gainesville, FL (ET)
- AGE REQUIREMENT(S): 18+
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - No, all sales are final
ON-SITE OPERATIONS
- Box Office/Will Call open time: TBD
  - Can anyone besides the original purchaser pick up tickets?
    - Only the original purchaser or anyone that has his/her name on the Will Call receipt.
- Sales on-site? No
- Upgrades on-site? No

Customer Support