Customer Support

ANIME Impulse LA | Sneaker Expo | K-PLAY! FEST | AA EXPO | Vintage X LA 2024: Customer Support FULL Questionnaire

  • Updated
  • BASIC INFO
  • CUSTOMER SUPPORT CONTACT EMAIL/URL: https://www.animeimpulse.com/contact
  • EVENT FAQ LINK // WEBSITE
  • COVID-19 POLICY: No COVID POLICY
  • EVENT DETAILS
    • EVENT DATES: Saturday 1/13 - Sunday 1/14
    • HOURS
      • DOORS/GATES: 10AM
      • EOD: 7PM
    • VENUE, CITY/STATE (TIME ZONE): 
    • GA, VIP, EXPRESS ENTRY, and/or CAMPING? GA
    • AGE REQUIREMENT(S): All Ages
    • TICKETS
      • TYPES & DESCRIPTIONS
        • 2 Day Pass (All Ages)
        • 1 Day Pass (All Ages)
        • Children under the age of 3- One child (classified as an "infant") under the age of three may enter free with each fare-paying adult.
        • Tickets for children between age of 3-12 available at the door
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: 10AM
    • Sales on-site? YES
    • Upgrades on-site? Can upgrade from Single Day to 2-day entry
    • Cashless? Not cashless but credit cards encouraged 

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