Customer Support

How can I track my shipped ticket order?

  • Updated
"First Class Package" and "Priority Mail" delivery methods will come with tracking numbers. Our "First Class Letter" option does not.
  1. Visit to access your Order History.
  2. Click the SIGN IN/UP button on the top right part of your screen.
  3. Enter the email address you used to purchase your tickets or click "Connect with Facebook" if you did so at the time of purchase.
  4. If you forgot your password or checked out as a Guest, just click the Forgot Password? link to set one up; once you set a password, you'll be given access to your account.
  5. Once you are logged in you will see your main dashboard with your recent purchases listed.
  6. Click the DETAILS button by the order you're looking to track.order-details.png
  7. Underneath your shipping address you'll see your tracking number if one has been generated. The tracking number is clickable and will take you to the USPS tracking site. If a tracking number does not appear, that means your order has not yet been processed for delivery.

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