Customer Support

How do I pay for my failed payment so I don't lose my tickets?

  • Updated

You can retry the failed payment for your payment plan by logging into your See Tickets US order history

Once logged in and on your Customer Dashboard, you may see a yellow banner with a link to retry your failed payment. 

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If there is no yellow banner, click on the blue DETAILS button next to your order that is on a payment plan. 

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Once on your Order Details page, click the "Reinstate Payment Plan" button or click "Payment Plan Details" and then the retry link will appear in that pop-up. This link will take you to a page where you can pay off any missed payments.

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