Customer Support

I do not have the card I originally used to make my purchase. What do I need to pick up my tickets at Will Call?

  • Updated

If you no longer possess the credit or debit card used to purchase your tickets, you can provide another "proof of purchase" along with your photo ID:

  • a bank/credit/debit card statement showing the purchase (the name on the statement must match the photo ID)
  • your confirmation email with the order details (the name on the order must match the photo ID)
  • your receipt (available in the order details through your account)

These can either be printed out or shown on your phone.

Please  if you have any questions or require assistance.

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