Customer Support

I do not have the card I originally used to make my purchase. What do I need to pick up my tickets at Will Call?

  • Updated

If you no longer possess the credit or debit card used to purchase your tickets, you can provide another "proof of purchase" along with your photo ID:

  • a bank/credit/debit card statement showing the purchase (the name on the statement must match the photo ID)
  • your confirmation email with the order details (the name on the order must match the photo ID)
  • your receipt (available in the order details through your seetickets.us account)

These can either be printed out or shown on your phone.

Please reach out to Customer Support if you have any questions or require assistance.

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