Customer Support

What is an RFID wristband and where is the number located?

  • Updated

An RFID wristband is a durable and waterproof wristband that serves as your ticket and is scanned to gain entrance to the event.

Please do not put on your wristband until you are ready to go to the event!

Wristbands CANNOT be loosened once they are tightened. If it is too tight, you will have to cut it off and get a replacement at Customer Service upon arrival to the event. Wristband replacements may incur a fee.

Your wristband ID number can be located on the back of the plastic or cloth-wrapped tag on the wristband:

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