Customer Support

What is your policy on upgrades and exchanges?

  • Updated

Some events do allow ticket exchanges and upgrades of equal or greater value. In most other cases, our standard policy of "All Sales Are Final" will apply, per the Terms agreed to at purchase.

To find out if your order qualifies for an exchange or upgrade, click the "Contact Us" link below or open the chat to speak with a Support agent during our business hours.

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