Customer Support

Can I do anything to protect my ticket from theft?

  • Updated

If your ticket is stolen or lost, we can void the lost/stolen ticket and reissue you a new one; we do not re-ship tickets, but we will make sure you can pickup your new ticket at the event's Will Call booth. If someone tries to use the lost/stolen ticket, it will not scan and they will be denied entry.

To prevent theft, do not make any copies of your ticket or place a picture of it online. Please contact our help center if you are concerned that your ticket was lost/stolen.

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