Customer Support

SAN DIEGO PRIDE 2024: Customer Support FULL Questionnaire

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: SATURDAY + SUNDAY 7/15 - 7/16/23
    • HOURS
      • SATURDAY July 15, 2023 @ 11 AM – 10 PM 
      • SUNDAY July 16, 2023 @ 11 AM – 9 PM
    • VENUE, CITY/STATE (TIME ZONE): Marston Point., Balboa Park (6th Ave. & Laurel St.)- San Diego, CA (PST)
    • GA, VIP, EXPRESS ENTRY, and/or CAMPING? Early Bird pricing available
    • PROCESSOR: Auth.net
    • AGE REQUIREMENT(S): All Ages
    • TICKETS
      • TYPES & DESCRIPTIONS
        • 1 DAY GA 
        • 2 DAY GA (Full weekend)
        • VIP: 
          • Weekend VIP Access
          • Branded VIP credential & wristband
          • Exclusive entrance
          • Expanded VIP lounge
          • Enhanced views of mainstage
          • Upgraded VIP restrooms
          • Catered food from 1pm to 7pm in VIP lounge
          • 4 hosted drinks redeemable at any festival bar per day
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No
      • If customer purchased extra tickets or the wrong event accidentally, it is at See Tickets discretion to determine legitimacy of accidental purchase; service fees are non-refundable
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original

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