Customer Support

SAN DIEGO PRIDE 2024 Customer Support Info

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: SATURDAY + SUNDAY 7/20 - 7/21/24
    • HOURS
      • SATURDAY 7/20/24 @ 11 AM – 10 PM 
      • SUNDAY 7/21/24 @ 11 AM – 9 PM
    • VENUE, CITY/STATE (TIME ZONE): Marston Point., Balboa Park (6th Ave. & Laurel St.)- San Diego, CA (PST)
    • AGE REQUIREMENT(S): All Ages
    • TICKETS
      • TYPES & DESCRIPTIONS
        • 1 DAY GA 
        • 2 DAY GA (Full weekend)
        • VIP: 
          • Weekend VIP Access
          • Branded VIP credential & wristband
          • Exclusive entrance
          • Expanded VIP lounge
          • Enhanced views of mainstage
          • Upgraded VIP restrooms
          • Catered food from 1pm to 7pm in VIP lounge
          • 4 hosted drinks redeemable at any festival bar per day
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time:
      • SATURDAY: 10:30AM - 9:45PM
      • SUNDAY: 10:30AM - 8:45PM
    • Sales on-site? Yes
    • Upgrades on-site? Yes, subject to availability

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