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BASIC INFO
- CLIENT NAME: Wakaan Music Festival
- EVENT-SPECIFIC CONTACT EMAIL: info@wakaanfestival.com
- EVENT FAQ LINK//WEBSITE
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EVENT DETAILS
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EVENT DATES:
- WEDNESDAY PRE-PARTY 9/25/24
- THURSDAY - SATURDAY 9/26 - 9/28
- HOURS
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DOORS/GATES:
- GENERAL 3-DAY PASS HOLDERS: General 3-day pass holder arrival begins at 1am CST the morning of Thursday, Sep 26th.
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EARLY ARRIVAL PASS HOLDERS: Early arrival passes can be purchased for $69.99 that allow for 2pm entry on Sep 26th as well as a special pre-party.
- All early arrival passes are sold per person and everyone in a vehicle arriving early must have their own individual early arrival pass + 3-day festival pass.
- All Gold VIP ticket holders receive FREE early entry and do not need to purchase any additional passes
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DOORS/GATES:
- VENUE, CITY/STATE (TIME ZONE): Mulberry Mountain- 4117 Mulberry Mountain Loop, Ozark, AR 72949 (CT)
- GA, VIP, EXPRESS ENTRY, and/or CAMPING? GA, VIP, Camping
- AGE REQUIREMENT(S): All Ages
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TICKETS
- TYPES & DESCRIPTIONS (See Advanced Settings on ticket types)
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EVENT DATES:
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REFUND/EXCHANGE/UPGRADE POLICIES
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Will refund requests be approved?
- No, but they can be sent to client for approval on case-by-case basis
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Are exchanges/upgrades approved?
- Yes, if the new order is of equal or greater value than the original
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Will refund requests be approved?
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ON-SITE OPERATIONS
- Box Office/Will Call open time: WEDNESDAY 9/25 @ 12PM - SATURDAY 9/28 @ 10PM
- Sales on-site? If available
- Upgrades on-site? TBD
WAKAAN MUSIC FESTIVAL 2024: Customer Support FULL Questionnaire
- Updated
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