Customer Support

RED ROCKS SHUTTLES 2024 Customer Support Info

  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: MARCH-NOVEMBER (Red Rocks Concert Season)
    • HOURS
      • DOORS/GATES: VARIES BY DATE/LOCATION
    • AGE REQUIREMENT(S): N/A
    • TICKETS
      • TYPES & DESCRIPTIONS
        • THIRSTY LION UNION STATION
        • ILLEGAL PETE'S - COLFAX
        • HOTEL MONACO - DENVER
        • ORIGIN HOTEL - GOLDEN
        • DAY OF SHOW [BOX OFFICE ONLY | NO CASH]
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original 
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: VARIES BY DATE/LOCATION
    • Can anyone besides the original purchaser pick up tickets?
      • N/A- No Will Call tickets
    • Sales on-site? YES
    • Upgrades on-site? N/A

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