Sorry to hear you're having difficulty using our app! Unfortunately, our customer app is down until further notice.
To view your tickets for entry, simply open the PDF Print@Home tickets that were attached to your confirmation email. You can simply show those barcodes on your phone instead.
You can always log into www.SeeTickets.US with that email address to view your Order History. If you purchased as a guest, simply click "Forgot Password?" and you'll be able to set one up!