Customer Support

Can I use a gift card to place my order?

  • Updated

If you have a gift card to a specific venue, we unfortunately cannot support purchases using that form of payment. You will most likely need to make your purchase directly at the venue's box office.

If you have a gift card (or pre-paid card) with a major credit card logo (Visa, Mastercard, American Express, or Discover), this can be used to purchase tickets just as any other credit or debit card.

The gift card or pre-paid card must be registered on the affiliated website with your mailing address prior to making your purchase in order to successfully enter a zip code in the billing zip code field. Please check the back of the gift card for further instructions regarding registration.

Additionally, we recommend NOT discarding the gift card, just in case your order is ever refunded for any reason. We cannot refund to another card or account other than the one used at purchase.


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