Customer Support

I placed an order on See

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You have reached the Help Desk for North American-based The event that you are inquiring about is sold through UK-based We are unable to assist as the orders are in separate databases.


For assistance, they can be reached at the following:

  • LIVE CHAT: - Login using your order reference number and postcode.*
    • *If you don’t know your reference/booking number(s), you should fill out the “Forgotten your details?” field at the bottom, which will send you a reminder of all orders linked to that email.
  • VIP packages for Universal artists:


They have released this statement in regards to customer inquiries during this time:​

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