ARDMORE MUSIC HALL Customer Support Info

BASIC INFO
- WEBSITE/FAQs PAGE
- LOCATION: 23 East Lancaster Ave, Philadelphia PA
- VENUE CONTACT LINK/EMAIL/PHONE: info@ardmoremusichall.com // 610-649-8389
- COVID-19 POLICY
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original
MISC NOTES
- "All of our concerts are 21+ events. However, minors may attend ONLY if accompanied by their parent or legal guardian (must have proof), who assumes responsibility at all times."
- ADA COMPLIANCE:
  - General Admission / Tier 1 – If you purchase a General Admission or Tier 1 ticket, we can accommodate accessible seating and viewing areas on the floor without any steps. The floor is accessible by wheelchair.
  - Tier 2 (Platform) – This section offers bar stool seating for many shows, with two steps up and is NOT wheelchair accessible.

*If you purchase a GA ticket, we ask that you please contact us with your ADA request prior to the show, so we can be sure to accommodate.

Customer Support