Customer Support

ARDMORE MUSIC HALL Customer Support Info

  • Updated
  • BASIC INFO
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • MISC NOTES
    • "All of our concerts are 21+ events. However, minors may attend ONLY if accompanied by their parent or legal guardian (must have proof), who assumes responsibility at all times."
    • ADA COMPLIANCE:
      • General Admission / Tier 1 – If you purchase a General Admission or Tier 1 ticket, we can accommodate accessible seating and viewing areas on the floor without any steps. The floor is accessible by wheelchair.
      • Tier 2 (Platform) – This section offers bar stool seating for many shows, with two steps up and is NOT wheelchair accessible.

*If you purchase a GA ticket, we ask that you please contact us with your ADA request prior to the show, so we can be sure to accommodate.

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