TROUBADOUR Customer Support Info

BASIC INFO
- WEBSITE/FAQs PAGE
- LOCATION:9081 Santa Monica Blvd West Hollywood, CA 90069
- VENUE CONTACT LINK/EMAIL/PHONE: https://troubadour.com/contact-booking/
- COVID-19 POLICY: We will no longer require proof of vaccination, negative COVID-19 test or masking to enter our venues (although we do encourage masks indoors.)
  Please note that these policies may change in accordance with any local mandates. In addition, certain shows – at the request of individual artists or tour management – may require masks to be worn, or proof of full COVID-19 vaccination for entry at the request of the artist and/or tour management. If applicable, these requirements will be listed on the event page. PLEASE CHECK INDIVIDUAL EVENT PAGES.
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original

Customer Support