Customer Support

LIQUID MADISON Customer Support Info

  • Updated
  • BASIC INFO
    • WEBSITE/FAQs PAGE
    • LOCATION: 624 University Ave, Madison WI 53715
    • CUSTOMER SUPPORT CONTACT LINK/EMAIL/PHONE: https://liquidmadison.com/#contact
    • COVID-19 POLICY:
      • In light of significant improvements in COVID-related metrics locally, as well as the expiration of the Madison & Dane County mask mandate, all COVID-related entry requirements for Liquid & Ruby have been lifted, effective immediately (March 1, 2022).
        • Face coverings are not required for entry.
        • We continue to encourage everyone to get vaccinated & boosted as recommended by Public Health officials.
        • If you are feeling sick, please come visit us some other time.
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • Refund requests must be made PRIOR to the show date
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original

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