Customer Support

ROCKYGRASS 2023 Customer Support Info

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: FRIDAY-SUNDAY 7/28-7/30/23
      • The On-Site Campground is open from Thursday, 7/27 @ 9AM thru Monday, 7/31  @ NOON
    • HOURS 
      • DOORS/GATES: TBD
      • EOD: TBD
  • VENUE, CITY/STATE, TIME ZONE: Planet Bluegrass Ranch - 500 West Main, Lyons CO 80540 (MT) 
  • AGE REQUIREMENT(S): Children 12 and under get FREE entry into the festival and campgrounds when accompanied by a ticketed adult.
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • Yes, all refund requests approved. Refund requests for RockyGrass must be made on or before March 17, 2023- after this date, ALL SALES FINAL
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: Times are subject to change, but the tentative 2023 hours are:
      • Thursday: TBD
      • Friday: TBD
      • Saturday: TBD
      • Sunday: TBD
    • Sales on-site? TBD
    • Upgrades on-site? TBD
    • Cashless? TBD

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