ROCKYGRASS ACADEMY 2023 Customer Support Info

BASIC INFO
- EVENT-SPECIFIC CONTACT EMAIL/URL: planet@bluegrass.com / (800) 624-2422
- EVENT WEBSITE
- EVENT FAQ LINK
EVENT DETAILS
- EVENT DATES: SUNDAY-THURSDAY 7/23 - 7/27/2023
- HOURS:
  - Each day at the Academy is divided into four sessions that run from 9:30 AM - 5 PM
- VENUE, CITY/STATE, TIME ZONE: Planet Bluegrass Ranch - 500 West Main, Lyons, CO 80540
- AGE REQUIREMENT(S): All ages / Kids Camp (ages 7-14)
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - No, all sales are final
ON-SITE OPERATIONS
- Box Office/Will Call open time:
  - Customers will be contacted by Planet Bluegrass closer to the event with more information
- Sales on-site? TBD
- Upgrades on-site? TBD
- Cashless? No

Customer Support