FOLKS FESTIVAL 2023 Customer Support Info

BASIC INFO
- EVENT-SPECIFIC CONTACT EMAIL/URL: planet@bluegrass.com // 800-624-2422
- EVENT FAQ LINK // WEBSITE
EVENT DETAILS
- EVENT DATES: FRIDAY-SUNDAY 8/11-8/13/2023
- HOURS
  - DOORS/GATES: TBD
  - EOD: TBD
- VENUE, CITY/STATE, TIME ZONE: Planet Bluegrass Ranch - 500 West Main, Lyons CO 80540
- AGE REQUIREMENT(S): Kids 12 and under are free for the Festival and camping with a paid adult.
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - Yes- The refund deadline is April 7th, 2023.
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original
ON-SITE OPERATIONS
- Box Office/Will Call open time (tentative)
  - Thursday: TBD
  - Friday: TBD
  - Saturday: TBD
  - Sunday: TBD
- Sales on-site? TBD
- Upgrades on-site? TBD

Customer Support