THE SONG SCHOOL 2023 Customer Support Info

BASIC INFO
- EVENT-SPECIFIC CONTACT EMAIL/URL: planet@bluegrass.com // (800) 624-2422
- EVENT FAQ LINK // WEBSITE
EVENT DETAILS
- EVENT DATES: SUNDAY-THURSDAY 8/6-8/10/2023
  - HOURS: 9AM - 6PM EVERY DAY
- VENUE, CITY/STATE, TIME ZONE: Planet Bluegrass Ranch - 500 West Main, Lyons, CO, 80540
- AGE REQUIREMENT(S): All Ages
- TICKETS
  - TYPES & DESCRIPTIONS
    - Song School Registration
      - All Song School classes are non-refundable but are transferable
    - Song School Guest
      - This pass is NOT AVAILABLE ONLINE. To purchase a Song School Guest pass, please contact Planet Bluegrass at 800-624-2422 or email planet@bluegrass.com.
        This guest pass allows a family member or friend of a registered Song School student to camp in the Song School campground, attend the evening BBQs, and join the audience at the evening open stage. Please note: Song School guests may not enter the classroom areas during the daytime.
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - No, all sales are final
ON-SITE OPERATIONS
- Box Office/Will Call open time: Planet Bluegrass will email all customers prior to the event with additional information
- Sales on-site? TBD
- Upgrades on-site? TBD

Customer Support