Customer Support

SO WHAT?! MUSIC FESTIVAL 2023 Customer Support Info

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: SATURDAY + SUNDAY 6/24-6/25/23
    • HOURS
      • DOORS/GATES: TBD
      • EOD: TBD
    • VENUE, CITY/STATE (TIME ZONE): Fair Park- 3710 Parry Ave, Dallas TX 75210
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
    • Are downgrades approved?
      • Yes- new order must be made for downgraded tickets prior to refunding original order.
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: TBD
    • Sales on-site? TBD
    • Upgrades on-site? TBD
    • Cashless? TBD

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