FORBIDDEN KINGDOM FESTIVAL 2023 Customer Support Info

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL: https://www.forbiddenkingdomfestival.com/contact-us/
- EVENT FAQ LINK//WEBSITE
- COVID-19 POLICY: N/A
EVENT DETAILS
- EVENT DATES: FRIDAY + SATURDAY 6/9-6/10/23
- HOURS
  - DOORS/GATES: 1 PM – 11 PM both days
- VENUE, CITY/STATE (TIME ZONE): Central Florida Fairgrounds- Orlando, Florida (EST)
- AGE REQUIREMENT(S): 18+
- TICKETS
  - TYPES & DESCRIPTIONS
    - 2 Day GA: Admission to the event
    - 2 Day GA+: GA+ Forbidden pass grants you general admission, dedicated express entry, and access to GA+ restrooms
    - 2 Day VIP: VIP Forbidden pass grants you general admission, dedicated express entrance, access to VIP restrooms, and access to dedicated festival VIP areas with dedicated VIP bars.
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original
ON-SITE OPERATIONS
- Box Office/Will Call open time: TBD
- Sales on-site? TBD
- Upgrades on-site? TBD
- Cashless? TBD

Customer Support