Customer Support

WONDERSTRUCK 2022 Customer Support Info

  • Updated
  • BASIC INFO
    • EVENT-SPECIFIC CONTACT EMAIL/URL: info@wonderstruckfest.com
    • EVENT FAQ LINK//WEBSITE
    • COVID-19 POLICY
      • It is our hope that COVID-19 will be under control by the time we stage WonderStruck this July and, at this time, we have no plans for any special entry requirements. However, we reserve the right to make a final determination on any health protocols closer to the festival weekend. 

        An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By buying a ticket and visiting WonderStruck in Cleveland at Lakeland Community College you voluntarily assume all risks related to exposure to COVID-19.

  • EVENT DETAILS
    • EVENT DATES: SATURDAY + SUNDAY July 9-10, 2022
    • HOURS
      • DOORS/GATES: TBD
      • EOD: TBD
    • VENUE, CITY/STATE (TIME ZONE): Lakeland Community College, Cleveland, OH (EST)
    • AGE REQUIREMENT(S): All Ages
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
  • Box Office/Will Call open time: TBD
  • Sales on-site? YES
  • Upgrades on-site? YES
  • MISC NOTES 
    • Child tickets are for ages 3-10

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