Customer Support

WONDERBUS MUSIC + ARTS FESTIVAL 2023 Customer Support Info

  • Updated
  • BASIC INFO
    • EVENT-SPECIFIC CONTACT EMAIL/URL: info@wonderbusfest.com
    • EVENT FAQ LINK//WEBSITE
    • COVID-19 POLICY 
      • The safety of our patrons, artists, workers, employees, volunteers and vendors is our number one priority. We will monitor COVID-19 developments throughout the winter months and as we head into spring/summer 2022. It is our hope, that COVID-19 will be under even better control by the time we stage WonderBus and that we will have no need for special entry requirements. However, we will make a final determination on all health protocols closer to each festival weekend. 
  • EVENT DETAILS
    • EVENT DATES: FRIDAY - SUNDAY August 25-27, 2023
    • HOURS
      • DOORS/GATES: TBD
    • VENUE, CITY/STATE (TIME ZONE): The Lawn at CAS, Columbus, OH (EST)
    • AGE REQUIREMENT(S): All Ages
    • TICKETS
      • TYPES & DESCRIPTIONS
        • Adult (Weekend GA) - GA Access 8/25 - 8/27
        • Child (Weekend GA) - GA Access 8/25 - 8/27
        • Adult (Weekend VIP) - VIP weekend access, viewing area, A/C bathrooms, VIP lounge w/ catered food and drinks, exclusive bar
        • Child (Weekend VIP) - VIP weekend access, viewing area, A/C bathrooms, VIP lounge w/ catered food and drinks, exclusive bar
        • Parking Pass - Saturday = Parking for Saturday.
        • Parking Pass - Sunday = Parking for Sunday.
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: TBD
    • Sales on-site? YES
    • Upgrades on-site? YES
  • MISC NOTES
    • Child tickets are for ages 3-10

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