WAKAAN MUSIC FESTIVAL 2022 Customer Support Info

BASIC INFO
- EVENT-SPECIFIC CONTACT EMAIL: info@wakaanfestival.com
- EVENT FAQ LINK//WEBSITE
- COVID-19 POLICY: N/A
EVENT DETAILS
- EVENT DATES:
  - WEDNESDAY PRE-PARTY 9/27/23
  - THURSDAY - SATURDAY 9/28-9/30/23
- HOURS
  - DOORS/GATES:
    - GENERAL 3-DAY PASS HOLDERS: General 3-day pass holder arrival begins at MIDNIGHT the morning of Thursday, Sep 27th.
    - EARLY ARRIVAL PASS HOLDERS: Early arrival passes can be purchased for $69.99 that allow for 2pm entry on Sep 28th as well as a special pre-party.
      - All early arrival passes are sold per person and everyone in a vehicle arriving early must have their own individual early arrival pass + 3-day festival pass.
      - All Gold VIP ticket holders receive FREE early entry and do not need to purchase any additional passes
- VENUE, CITY/STATE (TIME ZONE): Mulberry Mountain- 4117 Mulberry Mountain Loop, Ozark, AR 72949 (CT)
- PROCESSOR: See Tickets
- AGE REQUIREMENT(S): All Ages
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original
ON-SITE OPERATIONS
- Box Office/Will Call open time: WEDNESDAY 9/27 @ 12PM - SATURDAY 9/30 @ 10PM
- Sales on-site? If available
- Upgrades on-site? TBD

Customer Support