Customer Support

SUMMER SMASH FESTIVAL 2022 Customer Support Info

  • Updated
  • BASIC INFO
    • CUSTOMER SUPPORT CONTACT EMAIL/URL: info@thesummersmash.com
    • EVENT FAQ LINK//WEBSITE
    • COVID-19 POLICY
      • All restrictions are currently lifted in the City of Chicago. We will adhere to any Covid restrictions implemented by local health officials and reserve the right to change restrictions per mandates.
  • EVENT DETAILS
    • EVENT DATES: FRIDAY-SUNDAY 6/17-6/19/22
    • HOURS
      • DOORS/GATES: TBD
      • EOD: TBD
    • VENUE, CITY/STATE (TIME ZONE): Douglass Park, 1401 S Sacramento Dr, Chicago, IL 60623 (CDT)
    • AGE REQUIREMENT(S): All ages, except VIP is 18+
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
      • Box Office/Will Call open time: TBD
      • Sales on-site? TBD
      • Upgrades on-site? TBD
      • Cashless? TBD

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