SUMMER SMASH FESTIVAL 2023 Customer Support Info

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL: info@thesummersmash.com
- EVENT FAQ LINK//WEBSITE
EVENT DETAILS
- EVENT DATES: FRIDAY-SUNDAY 6/23-6/25/23
- HOURS
  - DOORS/GATES: TBD
  - EOD: TBD
- VENUE, CITY/STATE (TIME ZONE): SeatGeek Stadium; Bridgeview, Illinois
- AGE REQUIREMENT(S): All ages
- TICKETS
  - TYPES & DESCRIPTIONS
    - GA
      - Friday General Admission Festival Access
      - LIVE performances by 50+ artists
      - Merch Store Access
      - Commemorative Summer Smash Wristband
      - Access to all 3 Stages
      - Free Water Stations
      - Art Installations and Activities
      - Immersive culinary experience
      - All Ages
    - VIP
      - All items included in GA
      - Expedited VIP Gate Entry
      - Private VIP Bars
      - Private VIP Food Vendors
      - Private VIP Air Conditioned Restrooms
      - Access to VIP Platforms for side stage, elevated viewing
      - Express Merch Store Access
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original
ON-SITE OPERATIONS
- Box Office/Will Call open time: TBD
- Sales on-site? TBD
- Upgrades on-site? TBD
- Cashless? TBD

Customer Support