Customer Support

SWEDISH COTTAGE MARIONETTE THEATER Customer Support Info

  • Updated
  • BASIC INFO
    • CUSTOMER SUPPORT CONTACT EMAIL: swedishcottage@cityparksfoundation.org
    • WEBSITE 
    • COVID-19 POLICY
      • The Swedish Cottage Marionette Theatre will be operating on a reduced capacity and will encourage social distanced seating within the theatre. Effective Monday, March 7, proof of vaccination, temperature checks, and health screenings are no longer required to enter the Swedish Cottage Marionette Theatre. Masks are strongly encouraged.
      • We are not offering private rentals or birthday parties at this time.
  • EVENT DETAILS
    • EVENT DATES: TWO SHOWS/DAY, THURSDAY-SUNDAY @ 11AM & 1PM
    • HOURS
      • DOORS/GATES: 30 mins. before showtime
    • VENUE, CITY/STATE (TIME ZONE): West 79th Street & West Drive (inside Central Park), NY, NY 
    • AGE REQUIREMENT(S): 18 months-16 years > Youth; 16+ Adult
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: 30 mins. before showtime
    • Sales on-site? No

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