Customer Support

REGGAE IN THE DESERT 2023 Customer Support Info

  • Updated
  • BASIC INFO
    • CUSTOMER SUPPORT CONTACT EMAIL/URL: RITDboxoffice@gmail.com
    • EVENT FAQ LINK//WEBSITE
    • COVID-19 POLICY
      • Please note Negative covid tests or vaccination cards are NOT required for this event, per current CDC and local mandates. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the local health authorities, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting our establishment, you voluntarily assume all risks related to the exposure to or spreading of COVID-19.
  • EVENT DETAILS
    • EVENT DATES: SATURDAY 5/6/2023
    • HOURS
      • DOORS/GATES: 12 PM 
      • EOD: LATE
    • VENUE, CITY/STATE (TIME ZONE): Clark County Amphitheater- 500 S Grand Central Parkway, Las Vegas NV 89154 (PST)
    • AGE REQUIREMENT(S): Children 0-8 Free, 9+ must buy a ticket
    • TICKETS
      • TYPES & DESCRIPTIONS 
        • General Admission
        • GA Combo Pack: Includes t-shirt and poster picked up inside the event
        • VIP Combo Pack: Includes access to VIP area, t-shirt and poster picked up inside the event
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: 11 AM 
    • Sales on-site? YES
    • Upgrades on-site? YES 

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