Customer Support

THE ARMORY SHOW 2022 Customer Support Info

  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES
      • THURSDAY 9/8/22 - VIP Preview (invitation only)
      • FRIDAY-SUNDAY 9/9 - 9/11/22
    • HOURS
      • Friday 9/9: 12-8pm
      • Saturday 9/10: 12-7pm
      • Sunday 9/11: 12-6pm
    • VENUE, CITY/STATE (TIME ZONE):
      • Javits Center, 429 11th Ave / New York, NY 10001 (ET)
      • Main Entrance = Crystal Palace
    • AGE REQUIREMENT(S): N/A
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: TBD
    • Sales on-site? Yes
  • MISC NOTES
  • How do I access and use my Mobile Wallet tickets?
    • Mobile Wallet ticket instructions: 
      • Tap on the 'Add to Mobile Wallet' button for each ticket and follow the instructions to register & install on your mobile device. 
      • Add your ticket(s) to your digital wallet.
      • At the event entrance, open your Mobile Wallet ticket, wave your device over the entry portal, and you’re in!
      • This mobile ticketing technology does not utilize barcodes or QR codes, but instead uses encrypted contactless NFC technology. This encryption is locked into your phone, and unlike a barcode, cannot be duplicated, making your ticket completely secure.
      • Don't have a smartphone? Visit the venue box office with the 'Lookup Code' listed below the 'Add to Mobile Wallet' button.

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