Customer Support

TERPTOWN THROWDOWN 2022 Customer Support Info

  • Updated
  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: FRIDAY + SATURDAY 8/19-20/22
    • HOURS
      • DOORS/GATES:  
        • FRIDAY 8/19/22 @ 3PM
        • SATURDAY 8/20/22 @ 11AM
      • EOD: 10PM (both nights)
    • VENUE, CITY/STATE (TIME ZONE): Spencer Fairgrounds- 48 Smithville Rd, Spencer, MA, 01562 (ET)
    • AGE REQUIREMENT(S): 21+ or 18+ w/ Medical Marijuana ID card
    • TICKETS
      • TYPES & DESCRIPTIONS
        • Early Bird GA- 2 day ticket
        • Early Bird GA- 4 pack (must buy 4) 2 day ticket 
        • Friday GA- 1 day ticket
        • Saturday GA- 1 day ticket 
        • Early Bird VIP- 2 day ticket (includes access to lounge area w/ refreshments, parking, event poster, event t-shirt, sticker, hat pin and 4 pack of marijuana seeds) 
        • Friday VIP- 1 day ticket (includes access to lounge area w/ refreshments, parking, event poster, event t-shirt, sticker, hat pin and 4 pack of marijuana seeds)
        • Saturday VIP- 1 day ticket (includes access to lounge area w/ refreshments, parking, event poster, event t-shirt, sticker, hat pin and 4 pack of marijuana seeds)
        • Merch Vendor Booth- 2 day ticket (includes 4 GA tickets per booth, if more tickets required they must purchase extra GA tickets via ticket link, 10x10 premium booth space, power and electricity provided, THIS IS A NON-FOOD BOOTH and cannot be used to sell food)
        • Food Vendor Booths are no longer available
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: 10am EST (both days)
    • Sales on-site? YES
    • Upgrades on-site? YES
    • Cashless? NO

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