Customer Support

DESERT DAZE 2022 Customer Support Info

  • BASIC INFO
    • CUSTOMER SUPPORT CONTACT EMAIL/URL: info@desertdaze.org 
    • EVENT FAQ LINK/WEBSITE
    • COVID-19 POLICY
      • The event shall be presented in accordance with applicable public health conditions as of the date of the event and which may change at any time as determined by federal, state or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and attendance requirements, such as proof of vaccination and/or negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings.
  • EVENT DETAILS
    • EVENT DATES: Sept. 30 - Oct. 2
    • HOURS
      • DOORS/GATES: TBD
      • EOD: TBD
    • VENUE, CITY/STATE (TIME ZONE): 
      • Lake Perris State Recreation Area- 17801 Lake Perris Dr, Perris, CA (PT)
    • AGE REQUIREMENT(S): 
      • All ages
      • Children 10 and under are free with parent supervision
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: TBD
    • Sales on-site? TBD
    • Upgrades on-site? TBD
    • Cashless? No
  • MISC NOTES
    • In order to enter the camping area, you MUST have a camping wristband
    • A camping wristband can be purchased as part of a Bundle ticket, or on it’s own
    • A camping wristband DOES NOT include parking or camping spaces
    • In order to camp on site, you must purchase a Car Camping or RV Camping add-on pass
    • Parking is not included with any tickets
    • You must purchase regular or preferred parking in order to park any vehicles outside of the camping area

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