Customer Support

MADE EVENT Customer Support Info

  • Updated
  • BASIC INFO
    • WEBSITE
    • ASSOCIATED EVENTS/VENUES:
      • Electric Zoo
      • Superior Ingredients
      • The Brooklyn Mirage
      • Webster Hall
      • Kings Hall Brooklyn
      • Quantum Brooklyn
      • The Great Hall
    • LOCATION: Brooklyn, NY
    • CONTACT LINK/EMAIL/PHONE: help@madeevent.com
    • COVID-19 POLICY:
      • By entering the Event, You (a) acknowledge the contagious nature of COVID-19 and knowingly and voluntarily assume the risk that You may exposed to or infected by COVID-19 by attending the Event and that such exposure or infection may result in personal injury, illness, permanent disability, and/or death to me or any other party, (b) voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury, illness, damage, loss, claim, liability, actions, causes of action, suits, sums of money, costs or expenses, of any kind, including but not limited to attorney’s fees and costs (“Claims”), that You or any party may experience or incur, and (c) hereby release, covenant not to sue, discharge, and hold harmless the Company Parties, and any vendor(s), from any and all Claims of any kind arising out of or relating thereto.
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original

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