Customer Support

VIBRA URBANA MIAMI 2022 Customer Support Info

  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: SATURDAY + SUNDAY 12/10-12/11/22
    • HOURS:
      • DOORS/GATES: TBD
      • EOD: TBD
    • VENUE, CITY/STATE (TIME ZONE): Miami Dade County Fair & Expo, Miami, FL  (EST)
    • AGE REQUIREMENT(S): GA is all ages, VIP is 21+
    • TICKETS
      • TYPES & DESCRIPTIONS
        • GA includes: Festival Admission, Bar Access,  Hydration Stations, Access to Vendor Village, Photo Ops, Art Installations, & Exclusive Merch- All ages
        • GA+ includes: Festival Admission, Exclusive Expedited Entry, Private Air-Conditioned Bathrooms, Bar Access, Hydration Stations, Access to Vendor Village, Photo Ops, Art Installations, & Exclusive Merch- All ages 
        • VIP includes:  Festival Admission, Exclusive Front of Stage Viewing Area, Premium Private Bars, Exclusive Expedited Entry, Private Air-Conditioned Bathrooms, Hydration Stations, Access to Vendor Village, Exclusive Photo Ops, Exclusive Art Installations, & Exclusive Merch- 21+
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved? 
      • No, all sales are final
    • Are exchanges/upgrades approved? 
      • Yes, if the new order is of equal or greater value than the original.
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: TBD
    • Sales on-site? Yes if available.
    • Upgrades on-site? TBD
    • Cashless? TBD

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