PSYCHO LAS VEGAS 2023 Customer Support Info [POSTPONED]

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL: info@psychoent.com
- EVENT FAQ LINK//WEBSITE
- COVID-19 POLICY: N/A
EVENT DETAILS
- EVENT DATES: POSTPONED TBD
- HOURS
  - DOORS/GATES: TBD
  - EOD: TBD
- VENUE, CITY/STATE (TIME ZONE): TBD
- AGE REQUIREMENT(S): 21+
- TICKETS
  - TYPES & DESCRIPTIONS
    - WEEKENDER 3-DAY GA (Presale Only for 2022 attendees)
    - HIGH ROLLER 4-DAY VIP (Presale Only for 2022 attendees)
    - More ticket types TBD
- PAYMENT PLANS
  - Cut-off Date for PP: TBD
  - Grace Period (retry payment): TBD
  - Forgiveness Period (reinstatement): TBD
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales final
- Are exchanges/upgrades approved?
  - They can be sent to client for approval on case-by-case basis
FULFILLMENT
- DELIVERY METHOD: Print@Home
ON-SITE OPERATIONS
- Box Office/Will Call open time: TBD
- Sales on-site? TBD
- Upgrades on-site? TBD
- Cashless? TBD
MISC INFO
- FULL refunds were offered in regards to the postponement- customers had to fill out a form that had to be submitted no later than 2/24/23 @ 11:59pm.

Customer Support