RHYTHM AND ROOTS FESTIVAL 2023 Customer Support Info

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL: team@goodworkslive.com
- EVENT FAQ LINK // WEBSITE
- COVID-19 POLICY: N/A
EVENT DETAILS
- EVENT DATES: FRIDAY-SUNDAY 9/1/2023-9/3/2023
- HOURS
  - FRIDAY 9/1: 4 PM - 11 PM
  - SATURDAY 9/2: 12 PM - 11 PM
  - SUNDAY 9/3: 12 PM - 11 PM
- VENUE, CITY/STATE (TIME ZONE): Ninigret Park- 4890A Old Post Rd, Charlestown RI 02813 (ET)
- AGE REQUIREMENT(S): All Ages
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, but they can be sent to client for approval on case-by-case basis
    - “RHYTHM & ROOTS EVENT & TICKETING POLICY: This event is RAIN OR SHINE. There is a strict NO REFUND policy for this event. ARTIST LINE UP is subject to change at anytime. By purchasing a ticket for our 2023 event you agree to these terms & conditions. ”
- Are exchanges/upgrades approved?
  - No, all sales are final
ON-SITE OPERATIONS
- Box Office/Will Call open time: TBD
- Sales on-site? Yes
- Upgrades on-site? Yes
- Cashless? TBD
MISC NOTES

Customer Support