Customer Support

HEARD PRESENTS Customer Support Info

BASIC INFO
- WEBSITE
- ASSOCIATED VENUES:
  - Empire Garage & Control Room
  - The Parish
- LOCATION: Austin, TX
- CONTACT LINK/EMAIL/PHONE: https://heardpresents.com/contact-us // info@heardpresents.com
- COVID-19 POLICY: N/A
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original- SAME SHOW ONLY, NO EXCHANGES ACROSS SHOWS

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