Customer Support

INFINITY HALL HARTFORD Customer Support Info

  • Updated
  • BASIC INFO
    • WEBSITE // FAQs
    • LOCATION: 32 Front St., Hartford, CT 06103 
    • VENUE CONTACT LINK/EMAIL/PHONE: hartfordboxoffice@infinityhall.com // 860-560-7757
    • COVID-19 POLICY: Currently there are no restrictions at either venue. Infinity Hall will continue to monitor local COVID-19 trends and meet protocols mandated by local governments. By purchasing tickets and/or attending events at Infinity Hall, you agree to abide by the venue guidelines at the time of your event, unless prohibited by law. As guidelines are subject to change without notice, please visit this and the individual event page frequently and closer to your event. Refunds or exchanges will not be issued due to changes in protocols.
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • Yes, if the new order is of equal or greater value than the original

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